Job Description
Join Our Team as a Customer Outreach Specialist!
Are you passionate about providing the best customer experience possible? Do you thrive on building relationships and connecting with people? If so, HotSpring Spas & Pool Tables in West Fargo, ND is looking for a Customer Outreach Specialist to join our team!
Job Description:
As a Customer Outreach Specialist, your main responsibility will be to cultivate relationships with our customers and ensure they have the best customer experience possible. You will reach out to customers through various channels such as phone calls, emails, and social media to gather feedback, address any concerns, and provide support as needed. Your goal will be to create a positive and memorable experience for every customer you interact with.
Key Responsibilities:
- Proactively reach out to customers to gather feedback and address any concerns
- Provide support and assistance to customers as needed
- Ensure that every customer interaction is a positive and memorable experience
- Collaborate with the sales team to identify opportunities for upselling and cross-selling
- Maintain accurate and detailed records of customer interactions
Qualifications:
- Excellent communication skills
- Strong customer service orientation
- Ability to build relationships and connect with people
- Detail-oriented and organized
- Previous experience in a customer service role is a plus
If you are looking for a role where you can make a difference and help us provide the best customer experience possible, we want to hear from you! Join our team at HotSpring Spas & Pool Tables and be a part of a company that is dedicated to creating exceptional experiences for our customers.
About HotSpring Spas & Pool Tables:
At HotSpring Spas & Pool Tables, we are passionate about providing the best customer experience possible. We are committed to helping our customers find the perfect spa or pool table to meet their needs, and we go above and beyond to ensure that they are satisfied with their purchase. With a wide selection of high-quality products and a team of knowledgeable experts, we are dedicated to creating exceptional experiences for every customer who walks through our doors.