We are looking for a dynamic and customer-focused individual to join our team as a Service Coordinator at HotSpring Spas & Pool Tables in West Fargo, ND. As a Service Coordinator, you will play a vital role in ensuring that our customers have the best possible experience when it comes to servicing and maintaining their hot tubs and pool tables.
Responsibilities:
- Coordinate service appointments for customers, ensuring that technicians are scheduled in a timely manner
- Communicate with customers to provide updates on the status of their service requests
- Work closely with the service team to ensure that all repairs and maintenance are completed to the highest standards
- Handle customer inquiries and concerns with professionalism and a focus on providing the best customer experience
- Maintain accurate records of customer interactions and service appointments
Qualifications:
- Excellent communication skills, both written and verbal
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize in a fast-paced environment
- Customer service experience is a plus
If you are passionate about providing the best customer experience and enjoy working in a team-oriented environment, we want to hear from you!
About Us:
Since 1978, HotSpring Spas & Pool Tables has been the premier destination for hot tubs, pool tables, and accessories in West Fargo, ND. Our mission is to provide our customers with the best products and the best customer experience possible. From sales to service, we are dedicated to meeting and exceeding our customers' expectations. Come join our team and be a part of our commitment to excellence!