Job Description
Are you ready to enhance service with us?
Do you have a passion for fixing things and making customers happy? Do you enjoy spending time in the water, whether it's soaking in a hot tub or playing pool with friends? If so, we have the perfect job for you!
Job Description:
As a Service Tech at HotSpring Spas & Pool Tables in Bismarck, ND, your main responsibility will be enhancing service for our customers. You will be responsible for diagnosing and repairing issues with hot tubs, saunas, pools, and other related products. You will also assist customers with maintenance tips, complete valet care and provide excellent customer service at all times.
Our ideal candidate is someone who is detail-oriented, customer-focused, and has a knack for troubleshooting. You should be comfortable working with tools, fixing issues, and have excellent communication skills. A background in mechanical or electrical systems is a plus, but not required.
Responsibilities:
- Diagnose and repair issues with hot tubs and pool tables
- Provide maintenance tips and advice to customers
- Deliver exceptional customer service at all times
- Keep accurate records of service calls and repairs
- Work with the sales team to upsell products and services
- Treat water in pools and spas
Qualifications:
- High school diploma or equivalent
- Strong mechanical aptitude
- Excellent communication skills
- Ability to lift heavy objects and work on your feet for extended periods
- Valid driver's license
Enhancing service:
At HotSpring Spas & Pool Tables, we are committed to enhancing service for our customers. We believe that by providing top-notch service and quality products, we can create a positive experience for everyone who walks through our doors. As a Service Tech, you will play a crucial role in upholding this standard of excellence and helping us build lasting relationships with our customers.
About Us:
HotSpring Spas & Pool Tables has been a leading provider of hot tubs, pool tables, and accessories in Bismarck, ND for over 20 years. We are dedicated to helping our customers create their own oasis at home, where they can relax, unwind, and have fun with friends and family. Our team of experienced technicians and sales professionals are committed to enhancing service for every customer, every time.