Job Description
Wedding Department Controller
Location: Halberstadt’s on Broadway
Position Type: Full-time
About Us: Join our premier men's clothing store, renowned for our exceptional quality and customer service. We specialize in providing premium attire for all occasions, with a dedicated focus on weddings. Our mission is to make every groom and groomsman look and feel their best on the big day.
Job Overview: We are seeking a dynamic and detail-oriented Wedding Department Controller to oversee our wedding department. The successful candidate will be responsible for managing all aspects of wedding attire sales and services, ensuring a seamless and exceptional experience for our clients.
Key Responsibilities:
- Oversee day-to-day operations of the wedding department, ensuring high standards of customer service and satisfaction.
- Consult with clients to understand their needs and provide expert advice on wedding attire selection.
- Manage inventory, including ordering, tracking, and maintaining stock levels of wedding attire and accessories.
- Coordinate with tailors and alteration specialists to ensure timely and precise fittings.
- Develop and implement sales strategies to meet and exceed departmental targets.
- Train and mentor wedding department staff to maintain a high level of product knowledge and service excellence.
- Handle customer inquiries, complaints, and feedback professionally and efficiently.
- Stay current with wedding fashion trends and industry developments.
Qualifications:
- Proven experience in retail management, preferably in men’s formalwear or wedding attire.
- Exceptional customer service and communication skills.
- Strong organizational and multitasking abilities.
- Ability to work well under pressure and meet deadlines.
- A keen eye for detail and a passion for fashion.
How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are the perfect fit for this role to barry@halberstadtsonbroadway.com